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Terms

HEMIDI CREDIT AND BILLING UNIT TERMS

Effective date: March 26, 2026

1. Scope of Application

These Terms govern the issuance, allocation, use, deduction, conversion, expiration, revocation, and handling of credits, billing units, quotas, or similar resource units applied by Hemidi to one or more Services.

These Terms form a supplement to the terms applicable to you, including Hemidi's consumer terms or commercial terms. In the event of any conflict, more specific commercial documentation, an enterprise contract, or a payment appendix shall prevail to the extent relevant to credits or billing units.

2. Nature of Credits and Billing Units

Credits and billing units are measurement units for the right to use resources or for service consumption. They are not cryptocurrency, not a means of payment, not securities, not investment assets, and do not by default have any independent cash value outside Hemidi's Service.

Hemidi may apply these units to:

  • API call volumes;
  • task execution counts;
  • prompt or processing request volumes;
  • AI model usage;
  • storage, background processing, or other functions.

3. Issuance and Allocation

Credits or billing units may be issued through:

  • recurring subscription plans;
  • one-time purchases or top-ups;
  • promotions, incentive programs, trial programs, or referral programs;
  • enterprise contracts or separate agreements.

Hemidi reserves the right to determine the quantity, allocation mechanism, validity period, scope of use, applicable products, and order of deduction of such units.

4. Use and Deduction

Credits or billing units will be deducted when you or systems under your control use the corresponding functions of the Service.

Hemidi may determine the deduction rate based on one or more factors, including:

  • the type of model or engine used;
  • the volume of input or output data;
  • the processing duration;
  • the priority level, bandwidth, or computing resources;
  • the type of plan or customer segment.

Hemidi's system logs, billing data, consumption logs, and technical records shall be the default basis for determining usage, unless you submit a complaint within seven (07) days from the date of the relevant invoice and demonstrate a clear error.

5. Expiration and Non-Refundability

Unless otherwise provided by Hemidi in writing:

  • credits or billing units may have a validity period;
  • expired units will not be reinstated;
  • such units are not redeemable for cash;
  • such units may not be transferred, resold, or pledged except to the extent permitted by Hemidi;
  • payments for such units may be non-refundable, unless otherwise provided in the refund policy or by applicable law.

6. Revocation and Adjustment

Hemidi reserves the right to cancel, revoke, adjust, or freeze such units if:

  • such units were issued in error;
  • the payment transaction is subject to a chargeback, refund, dispute, or rejection;
  • there are signs of fraud, abuse, bot usage, or circumvention or manipulation of the charging mechanism;
  • the account is suspended or terminated;
  • the relevant promotion program or service plan expires;
  • law or compliance obligations require Hemidi to do so.

7. Enterprise Plans and Exceptions

Enterprise customers may be subject to separate credit or billing unit mechanisms under approved contracts, order forms, commercial appendices, or quotations. In such case, the specific commercial documentation shall prevail.

8. No Guarantee of Continuity

Hemidi does not guarantee that the credit or billing unit mechanism will always remain unchanged. Hemidi may adjust unit prices, conversion ratios, calculation methods, balance rollover limits, validity periods, or other characteristics of such units from time to time. In these Terms, a "material adverse change" includes a change that increases unit prices, increases unfavorable conversion ratios, changes the calculation method so that deductions materially increase under the same usage conditions, reduces balance rollover rights, shortens validity periods, or otherwise has a materially adverse financial effect on the User. Changes in Hemidi's input costs, including but not limited to third-party AI model costs, infrastructure costs, storage, security, network, payment, or compliance obligations, may be grounds for Hemidi to make such adjustments. Unless otherwise provided by applicable law, commercial documentation, or a specific notice, material adverse changes shall apply only to transactions, billing cycles, or usage arising after such changes become effective.